As you know, we are normally very strict about everything! But, when it comes to weather conditions; snow and ice particularly, we are amazingly flexible about keeping you off the roads when it’s dangerous with snow and ice conditions.
If you need to change your reservations or pick up early for boarding or daycare, please call us (610) 770-8807 and we will accommodate your request.
If the gate is closed at the top of the driveway, this means that the wonderful Sandy hasn’t plowed the driveway yet, because it is still snowing. Please park your car in the AutoZone parking lot closest to the dumpster and call us from there and we will further assist you.
Food & Meds
Further, given possible weather conditions, PLEASE, PLEASE bring more than enough food and medications! If you are delayed due to weather it is very important that we continue the same food and medications for their boarding stay. We will return any food and medication left over.
[Note: We use an 8-ounce measuring cup here, if you use a different measurement, (which we call a “scoop”), please bring that with you].
As your dog’s wellbeing is our primary concern, when we don’t receive enough food or medications for your pet’s stay, this worries us. Given the steps we have to take to normalize that situation, we are sorry to have to add a surcharge at our discretion starting February 1 st 2024.